Contact & Help

Got a question, idea, or just want to say hi? We’d love to hear from you! You can contact us via email at armorandgrace2025@gmail.com or through Facebook messenger on our business page

Shipping Policy

We’re committed to getting your order to you as quickly and safely as possible.

Processing Time
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping (U.S.): 3–7 business days after processing
  • Expedited Shipping (if available): 2–3 business days after processing

Please note that delivery times are estimates and may vary due to carrier delays or high order volume.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Delayed Packages
We are not responsible for shipping delays caused by carriers, weather, or incorrect shipping information provided at checkout. If your package appears lost, please contact us and we will do our best to help resolve the issue.

Return & Exchange Policy

We want you to love your order. If something isn’t right, we’re here to help.

Returns
We accept returns within 30 days of delivery for eligible items. To qualify for a return, items must be unused, unworn, and in their original packaging.

Non-Returnable Items

  • Sale or clearance items
  • Personalized or custom-made products
  • Digital downloads (if applicable)

Exchanges
We accept exchanges for items that arrive damaged, defective, or incorrect. If you need a different size or item, please place a new order and return the original item (if eligible).

Refunds
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be issued to your original payment method within 5–10 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

To start a return, please contact us at: [your email here]

International Orders Policy

We’re happy to ship internationally!

Availability
International shipping is available to select countries at checkout. Availability may vary depending on carrier restrictions.

Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes once the package arrives in your country. These charges are not included in our pricing and are the responsibility of the customer.

We are not responsible for delays caused by customs processing.

Shipping Times
International delivery times typically range from 7–21 business days after processing, depending on destination and customs clearance.

Tracking
Tracking information will be provided when your order ships, though tracking updates may be limited once the package leaves the U.S.

Sales Tax Policy

Sales tax will be determined by the ship-to address of the order and will automatically be added at check out. We are required by law to apply sales tax to orders in the state of Washington